Be reassured if things do change
Give yourself something to look forward to with a Holiday at Monkey Tree Holiday Park
At Monkey Tree Holiday, we acknowledge we are all living in uncertain times. No one knows when the Coronavirus pandemic will be over, but we are sure that everyone needs something to look forward to. We have created the Book With Confidence Guarantee to provide our guests with reassurance over your holiday bookings.
The Guarantee applies to all new bookings for 2020.
In the event of :
You are unable to travel due to sickness and/or isolation due to the Coronavirus outbreak
UK Government restrictions on travel due to the Coronavirus outbreak
We are closed due to the Coronavirus outbreak
We guarantee that up to a week before your arrival date you can:
If you don’t know your new dates, we will apply your original booking payment against a future holiday, again free of charge.
The scheme allows any transfer within the period of 28 days and 7 days prior to arrival
Should UK Government advice significantly change in the 7 days prior to arrival, we will reactivate the Guarantee for you
All other booking terms and conditions remain unchanged
If you choose to amend your holiday to different dates, should your new holiday be cheaper than your existing booking, you can use the difference as part payment for a future holiday. Should your new holiday be more expensive, you will need to pay the difference – but you will not need to pay this until the balance is due.
The Coronavirus Book With Confidence Guarantee is available until further notice